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I have written about communication, especially to and for my PM class.

1. Send a message with whatever means.

2. Make sure the message is received

3. Make sure the message is understood

4. Resolve any disputes in the message

5. take action as needed.

Do this and you are communicating. If not, all you did was send a message

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Peter H Christian
Peter H Christian

Written by Peter H Christian

Peter played a key role in the 700% growth of Crayola over 17 years. His first book, “What About the Vermin Problem?” is now an Amazon bestseller.

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