Nov 13, 2021
No they are not. And to act so is dangerous. When a customer is wrong you need to correct it. If they continue, it is time to drop them as a customer and find a reasonable one.
Written by Peter H Christian
Peter played a key role in the 700% growth of Crayola over 17 years. His first book, “What About the Vermin Problem?” is now an Amazon bestseller.