Trust: Employment of best business practices

This post originally appeared at petechristianbooks.com

Trusting relationships are vital to the conduct of business. This is the employment of best business practices.

The level of trust between people is a greater determinant of success than anything else. How we handle this is the employment of best business practices.

In a previous blog on Change, I wrote about “Agility”. This was discovered in the 1990s, in a study conducted by Ken Preiss, Steve Goldman, and Dr. Roger Nagle. They determined what high-performing companies were doing to be leaders in their industries. One of the four principles is “Cooperate with other businesses to enhance competitiveness”.

Many business owners and executives believe they are practicing Agility.

They are wrong. They feel that they are already cooperating with others. What they are doing is not what Preiss, Goldman, and Nagle found. They discovered that the high performing companies were extremely close in their dealings. This closeness included sharing confidential information. They worked so closely that they shared resources such as employees and facilities. To do this requires complete trust in each other…