Unfortunately I had more bad managers than good. But I learned from them all. I especially learned how to not handle people, kind of the golden rule credo. One thing I definitely learned is that when someone comes to you with a problem, make sure you address it ASAP. Nothing worse than an employee carrying around something that prevents them from doing their job and you not taking the time to help resolve it. That is the key function of a manager and a good leader. Remove the obstacles that stand in the way of your people. I had one boss who told me that it wasn’t his job to do that. So what then was his role? He was in essence a figurehead. And that was our relationship. By best boss always had time for me no matter how busy he was. I loved and appreciated that and so that was the type of manager I became.